PRODUCTS

Prepaid top-up app

Your customers can download your own iOS or Android app from the app store/Google Play. Customers can top-up their prepaid balance or buy content using their mobile phone, anywhere and anytime. All major payment methods are supported.

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Prepaid top-up site

A responsive website optimized for smartphone, tablet and desktop. Customers can top up their prepaid balance or buy digital content with their mobile phone, tablet or desktop, anywhere, anytime. All major payment methods are supported.

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FLAVOURS

All Alphacomm products come in different flavours and at different price levels. We provide an outstanding service for all our products. Since our income directly depends on the quality of our service to you, you can be assured that you will receive the highest service level possible.

  • choose your line

  • SetupSetup
  • LicenseLicense
  • Marketing obligationMarketing obligation
  • DesignDesign
  • Payment methodsPayment methods
  • Guaranteed paymentGuaranteed payment
  • Facebook loginFacebook login
  • Single sign on Single sign on
  • End user supportEnd user support
  • Service e-mailsService e-mails
  • E-mail marketingE-mail marketing
  • Daily statisticsDaily statistics
  • Performance rapportPerformance rapport
  • Customer service reportingCustomer service reporting
  • Bi ReportingBi Reporting
  • Loyalty systemLoyalty system
  • ServiceService
  • Promotion of appPromotion of app
  • Minimum volume requirementMinimum volume requirement
  • Base managementBase management
  • Basic line

  • APP/SITE

    Prepaid top up app for IOS and Android or Responsive site for smartphone, tablet and desktop

  • Setup€ 0,00
  • License€ 0,00
  • Marketing obligationyes
  • DesignPowered by Alphacomm
  • Payment methodsPayPal,Creditcard, Sepa Direct Debit & local payment methods
  • Guaranteed paymentyes
  • Facebook loginno
  • Single sign on no
  • End user supportAlphacomm branded
  • Service e-mailsAlphacomm branded
  • E-mail marketingno
  • Daily statisticsyes
  • Performance rapportno
  • Customer service reportingno
  • Bi Reportingno
  • Loyalty systemno
  • ServiceOptional
  • Promotion of appOn your homepage, email to customers
  • Minimum volume requirement1000 transactions per month
  • Base managementStandard
  • Premium line

  • APP/SITE

    Prepaid top up app for IOS and Android or Responsive site for smartphone, tablet and desktop

  • Setup€ 4500,00
  • License€ 750,00 / month
  • Marketing obligationno
  • DesignCustomer branded
  • Payment methodsPayPal,Creditcard, Sepa Direct Debit & local payment methods
  • Guaranteed paymentyes
  • Facebook loginyes
  • Single sign on Optional
  • End user supportCustomer branded
  • Service e-mailsCustomer branded
  • E-mail marketingCustomer branded
  • Daily statisticsyes
  • Performance rapportyes
  • Customer service reportingyes
  • Bi Reportingyes
  • Loyalty systemyes
  • ServicePremium
  • Promotion of appJoint marketing plan
  • Minimum volume requirementno
  • Base managementJoint
  • Custom line

  • APP/SITE

    Prepaid top-up app for IOS and Android or Responsive site for smartphone, tablet and desktop

  • SetupCustom pricing
  • LicenseCustom pricing
  • Marketing obligationno
  • DesignCustom
  • Payment methodsPayPal,Creditcard, Sepa Direct Debit & local payment methods
  • Guaranteed paymentCustom
  • Facebook loginCustom
  • Single sign on Custom
  • End user supportCustom
  • Service e-mailsCustom
  • E-mail marketingCustom
  • Daily statisticsyes
  • Performance rapportCustom
  • Customer service reportingCustom
  • Bi ReportingCustom
  • Loyalty systemCustom
  • ServicePremium
  • Promotion of appJoint marketing plan
  • Minimum volume requirementno
  • Base managementCustom

 

SOLUTIONS

Alphacomm uses its experience and expertise to create tailor-made customer solutions. These are a few examples of the solutions we provide. We are more than happy to discuss alternative ideas too. Solutions can be combined with standard products, but this is not required.

Automatic Top up

When your customers’ balance drops below a threshold, credit is automatically topped up. Alphacomm takes care of the payment via SEPA direct debit, PayPal or Creditcard.

Top up API

Use our API to integrate topup services in your existing website or app. Or use the API for bulk topup.  An annual fee of €2500 will be invoiced for the use and support of the API. Contact us for our latest portfolio of games, music and topups.

Product sales via our top-up channels

Offering your products on Alphacomm’s proprietary retail top-up channels www.opwaarderen.nl, www.aufladen.de, www.herladen.be, www.recargar.es

Business Intelligence

Our Business Intelligence unit provides detailed reports analysing end user behaviour. These reports contain valuable information to increase your revenue and improve customer loyalty.

Base management

Base management through Alphacomm entails in-depth analysis of your customer base. Includes key recommendations to grow your customer base and increase revenues.

Online marketing campaigns

Our marketing team can assist you with online marketing campaigns. We know our way around in the world of online marketing, including social media, internet advertising (including Adwords, display advertising) and in-app marketing techniques.

Digital content & prepaid products

Alphacomm offers a wide range of digital content and prepaid topup products. Connect to our platform and start selling airtime, music cards like iTunes and Spotify or games.

Loyalty and incentive programs

Alphacomm loyalty and incentives team use sophisticated techniques to create and manage loyalty and incentive programmes. Returning customers are valuable customers and when you nurture these you build a rock solid base organically.

INDUSTRIES

mobile

Mobile Operators

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MVNEs

As MVNE you want to offer a full portfolio of mobile operator processes to your customers and potential customers. Your portfolio is not complete without our state-of-the-art top-up solutions. We can integrate our channels with your processes and systems, or, alternatively, we can create a joint offer to your customers.

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Content providers

Whether you create or sell pure online content or whether you are looking for an alternative channel to distribute e-tickets for your offline entertainment, we can provide the solutions to facilitate this. We have distribution and 100% risk-free payment methods.We can assist you with or completely manage the marketing of your online distribution channel.

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Banking

With our banking solutions, your customers are able to purchase prepaid top-ups from every mobile operator or content provider directly via your e-banking environment. Offering this solution, you not only provide excellent services to your customers and significantly increase the number of transactions you process, but you also distinguish yourself from your competitors by providing the summum of ease and comfort for customers.

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Online retail

The more products you display in your shop, the more you will sell. So why not offer prepaid top-ups in your web shop? This will not only provide extra revenue from the top-ups, but it will also generate plenty of piggyback customers who will see your other products.While you handle the payments, we will handle the top-ups for you.

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Media

Maintaining an app, website, blog, forum, community or other type of social media can be cost intensive. That is why it is important that your business makes money. By adding our general top-up solutions to your business, you will receive a share of the top-up revenue we make.

TEAM

meet our management team

Huub Sparnaay

huub sCEOlinked

He founded Alphacomm Prepaid in 2003 with the aim of establishing a technology company with exponential recurring business growth prospects. He couldn’t have dreamt up a better idea. Now, ten years down the line, Alphacomm’s web and app solutions generate over 35 million euros in revenue annually. A born entrepreneur and blessed with a sharp instinct for sniffing out high margin services, Sparnaay has nurtured various start-ups during the last 17 years, all of which are characterised as innovative technology ventures with scalable, recurring revenues, operating internationally. Sparnaay is Alphacomm’s CEO.

Brian Stuit

brian sCFOlinked

He has over 15 years of financial services and management experience and helped to turn Alphacomm into a highly profitable low margin, high volume business. He is especially proud of having seen the firm grow from a 3 million euro business to an over 35 million euro generating venture and is a shareholder. In a previous life Stuit has held financial management positions in the global accounting firm PwC as well as in the temporary recruitment and software sectors. He studied accountancy and auditing studies at Hogeschool Rotterdam and holds a Bachelor’s degree from this institution. Stuit joined Alphacomm in 2005.

Wesley van Breugel

wesleyCTOlinked

He joined the firm in the summer of 2007 and is responsible for its technical and security management. He fulfils the traditional role of a CTO, which is really best translated as ‘making data awesome’. Van Breugel manages both the development as the  implementation of truly novel technologies at Alphacomm. Prior to his career with Alphacomm Van Breugel worked at the Ministry of Defence, sharp shooting its strategic business development. Van Breugel received his education at the Hogeschool Rotterdam and holds a bachelor’s degree in Technical Computer Science and management.

THE WAY WE WORK

We are convinced that our tools and processes are successful because we have the track record to prove it! We have tried out our tools and processes extensively ourselves for ten years already, so rely on first-hand experience. Furthermore, we deploy a business model where your success is our success. We always develop a joint go-to-market strategy with our clients. By combining the marketing insights of both your organization and our own experience, we build, launch and maintain successful services that are mutually beneficial. We are strong believers in speed and flexibility. Once you decide to use our standard branded services, we can have them up and running within weeks. If you have unique implementation requirements, our in-house development team will be able to identify within a short amount of time what is needed. By setting up direct communications between our development team and your designers, we create maximum speed and flexibility, eliminating potential mistakes

 

ABOUT YOU

Enough about us; we want to know about YOU. What are you all about? What is your way of reaching end-users? Is there anything that stands in your way? How can you improve on your business process? We believe in listening to our clients before we sell. Your success is our success; it pays off when we take note of your wishes. So do not hesitate to tell us what you aspire to and what you require, in order to reach your goals. When you open the door to online top up & digital content sales, the sky is the limit so there’s nothing wrong with sounding off a few ideas before you advance your thinking on this subject.

 

ABOUT ALPHACOMM

Alphacomm Prepaid Services is leading in base management, online top-up and topup apps. Our redundant and PCI certified platform generates, validates and distributes top-ups and digital content like games and music to thousands of end users every day. Our channels support a wide range of payment methods that are safe and secure, eliminating fraud risk for our customers to zero.

Our solutions have been proven to drive service revenues and increase end-user loyalty. Over the past ten years, we have experienced explosive growth, which has been much-hyped by the financial media and which has also won us various prestigious awards. We are proud of that, but what’s more important to us is that our top-up solutions boost your revenu, bring maximum customer satisfaction and increase loyalty. We facilitate conversion rates that are well above the sector average too. Our B2B customers receive support from our dedicated marketing team, which is well-versed in the latest trends in online marketing, social media, Adwords, display advertising and in-app marketing techniques.

Alphacomm has over 20 partners, ranging from MNOs, MVNOs, to banks, e-tailers and content providers.  Partners benefit from our extensive, direct experience in top-up markets, built up over more than ten years. Our partners include Lycamobile, Lebara, Vectone, Vodafone, Rabobank, T-Mobile, Telekom, T-Online, E-Plus and Deutsche Bank. Our proprietary sales channels for the b2c market include leading prepaid top-up websites like www.opwaarderen.nl, www.herladen.be and www.aufladen.de. The company currently generates over 35 million euros in revenue annually and expects to show strong growth in the next years.

Vodafone, which is Germany’s second-largest mobile operator, grew its number of online top-up transactions from zero to over 25,000 monthly in just a few months after taking out Alphacomm white-label top-up solutions for the web, mobile web and iOS/Android.

Alphacomm Prepaid Services has an experienced and friendly in-house multi-lingual support team as well as a team of top-notch technical developers who deploy various methods for software development projects including Scrum. Alphacomm platforms have an uptime of over 99%.

Having featured twice in the Deloitte Fast50 rankings and having won various other prestigious awards, including the FD Gazellen and Twinkle100, Alphacomm Prepaid Services is listed in the top 100 largest ecommerce companies both in the Netherlands and Germany. We employ over 25 staff and have offices in the Netherlands and Germany. We have a presence in Belgium and Spain too and are planning further geographic extension, e.g. to Poland, Turkey and Austria in 2015.

Alphacomm is PCI Certified and has passed many security audits carried out by renowned financial institutes and telecoms providers. Alphacomm Prepaid is part of the Alphacomm Group.

CONTACT

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Alphacomm Prepaid Services B.V.

Overschiescheweg 34b, 3044 EE Rotterdam, The Netherlands

T: +31 10 79 89 504, F: +31 10 79 89 554

Chamber of Commerce: Rotterdam no. 24342267

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